Welcome to SHOWERNESS and our website! The following terms apply to all use of and orders placed on showerness.com and associated pages. These terms constitute an agreement between you as a consumer and European Business Partner Investment AB, org. no. 559454-6102, BOX 2010, 141 02 Huddinge, Sweden ("SHOWERNESS" or "we"). By placing an order through our website, you agree to be legally bound by the following terms. Please ensure you read and understand these terms before making a purchase.

Please note that all orders placed through our website are for non-commercial use, and by placing an order, you confirm that you are a consumer. If we suspect your purchase is for commercial purposes, we reserve the right to request proof that you are an end-consumer or even cancel your order until such proof is provided.

USE OF COOKIES AND PROCESSING OF PERSONAL DATA

According to the Electronic Communications Act, visitors to a website for privacy purposes must be informed that cookies are used. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that the website you visit requests to be saved on your computer to provide access to various functions. It is possible to configure your browser to automatically deny cookies.

ORDERS

By placing an order, you confirm that you are over 18 years old. We have the right to cancel your order if you have provided incorrect personal information or if we become aware of any records of unpaid debts.

Please note that the products in your shopping cart are not reserved and may be purchased by other customers until you have placed the order in the checkout and received an order confirmation via email. After you have placed an order, we confirm your purchase by sending an email to the email address you provided when placing your order. You must provide correct delivery and contact information (including email address) when placing an order. If not, SHOWERNESS has the right to charge you for any costs we may incur due to incorrect delivery or contact information.

We recommend saving the order confirmation to facilitate any contact with our customer support regarding your purchase. Also, note that the confirmation email only confirms that we have received your order and should not be considered an acceptance of the order. Once the order has been processed, we will send you a tracking number and relevant information about your order. The shipping confirmation or notification of pickup is our acceptance of your order, and the estimated delivery time further described under "DELIVERY AND REFUND" below applies from the date of our acceptance of your order.

PRICES

All prices listed on our website include VAT according to applicable tax legislation. If you are shopping from a country outside the EU, all prices exclude VAT. Orders shipped to countries outside the EU may be subject to local VAT, import duties, and/or taxes, and you are responsible for payment of such import duties and taxes. The VAT amount is calculated on the total price of your order; however, SHOWERNESS does not control these fees, and since the cost may vary from country to country, we cannot anticipate the amount of these fees. For more information, please contact your local customs or tax office.

After completing a purchase on our website, SHOWERNESS can only adjust the amount you paid if you received the wrong price due to technical issues on the website.

PAYMENT

You will find all available payment methods for your country during the checkout process on the website. If your chosen payment method does not work at the time of your purchase, SHOWERNESS reserves the right to change the payment method.

SHOWERNESS is not responsible for any currency exchange costs that your bank or credit card company may apply for payment in your local currency.

PROMOTIONS AND OFFERS

We may offer you to participate in promotions or special offers, and the terms of such promotions and special offers will be specified for each specific campaign and/or offer. These terms apply only when the campaign is active and for the specific products defined by SHOWERNESS in connection with the campaign (please note that gift cards are never included in our promotions or special offers). We reserve the right to cancel special offers at any time, and when we do so, SHOWERNESS's general terms and conditions will continue to apply instead of the campaign-specific terms. A campaign on specific products will run for a limited time and as long as we have the specific product in stock.

If you wish to return a product purchased during a "buy one, get one free" or "3 for 2" campaign, a full return is required to proceed with a refund; this means you must return all products purchased during the campaign. If you have participated in a campaign with specific requirements, such as receiving a discount because your purchase exceeded a certain amount, and your order after a return does not meet the requirements of the campaign, any refund will be adjusted according to the terms of such campaign. SHOWERNESS discount codes cannot be combined with other discounts or promotions on our website unless expressly stated otherwise.

DELIVERY AND REFUND

We ship products worldwide, and the estimated delivery date depends on the delivery country and the shipping option you have chosen. Products in stock are usually delivered within the number of working days specified on our website.

If the delivery of your order is delayed and you no longer wish to complete the purchase, you are responsible for canceling the order by contacting our customer support team. A cancellation is valid when you receive confirmation from us that the cancellation is approved. If your order has already been processed and therefore cannot be canceled, you must accept the order when it is delivered. To avoid doubt, this does not limit your right to return the product once you have received it. If a product you have ordered is no longer offered or is out of stock, SHOWERNESS may cancel your order and issue a refund. We will notify you of the refund or if there is a similar product available.

If your order is delivered to a collection point and you do not pick up the package on time or refuse to accept or otherwise fail to pick up the delivered order at your delivery address, we reserve the right to charge you a fee to cover any additional costs we may incur.

If, when selecting a delivery method, you have agreed that the order may be placed outside your front door if you are not home at the time of delivery, we have no responsibility for the order once the delivery company has left the order outside your front door.

If your order is damaged during transport from us to you, you must report this to SHOWERNESS customer support team as soon as possible.

RIGHT OF WITHDRAWAL AND RETURNS

You may withdraw your purchase or part of your purchase for a refund or exchange a product within 30 days from the date you received your order by returning the product or products to us. Your right to return or exchange your order is conditioned on the product and packaging being in the same condition as when you received it. The product must be in its original packaging with tags and unused. To avoid doubt, this does not limit your right to open and inspect the product carefully when you receive it.

If the product is not in the condition described above or as can be expected upon return, we have the right to deduct an amount from the refund corresponding to the depreciation of the product. The right of withdrawal does not apply to products that have been customized or made according to your unique requirements, e.g., products with custom printing, such as personal monograms. Gift cards cannot be returned or exchanged for another product, and lost gift cards are not replaced.

We will refund your refund as soon as possible, but no later than 14 days from the day we received the product and registered the return or from the date you provided proof that the product has been returned to our address (i.e., a receipt for return delivery indicating our correct address). We issue the refund to the payment source used for the purchase, unless otherwise agreed or deemed necessary.

If you wish to exchange a product for a new product, simply return the product and place a new order with your preferred payment method. If you have chosen to pay for the order by invoice and the entire order is returned, your invoice will be canceled. However, if you have made a partial return, you will receive a new, updated invoice by email. If your invoice payment is managed by Klarna, you must also report the return to Klarna, which is easiest done by accessing your purchase in the Klarna app and clicking "report return."

Please note that you are solely responsible for paying the return shipping cost of your order. If the order was made from a country outside the EU, additional fees such as customs or taxes for the return may need to be paid, and you are responsible for paying such additional costs.

DEFECTIVE PRODUCTS

If the products you receive are defective, please inform us as soon as possible. The Swedish Consumer Sales Act (1990: 932) stipulates that you have the right to complain about defective products within three (3) years from the date of purchase. However, you must always notify us within a reasonable time after discovering that the product is defective. If our assessment after examining the product is that the product is defective, we will repair the product or replace it with a new one. If the product has a material defect (i.e., not a minor defect), we will issue a refund corresponding to the value of the product.

WARRANTY

SHOWERNESS offers a one (1) year warranty on all products sold on our website. The warranty covers manufacturing defects. However, please note that the warranty does not cover defects or damage caused by:

External circumstances such as loss, heat, fire, water, or other liquids; Abuse or improper use causing damage or aesthetic changes resulting from normal wear and aging, such as scratches, color change, worn out material, and peeling prints; or Repairs or modifications of the product not performed by SHOWERNESS. Additionally, the warranty applies only if you have followed the instructions in our user or care manual for the specific product.

In order for this warranty to be valid, you must have followed the instructions in our user manual or care guide specific to the product. This warranty does not limit or replace any statutory warranty or guarantee provided by applicable law.

Upon receipt of your warranty claim, we will process it and provide you with further instructions as soon as possible. Please note that you must submit your claim promptly after discovering the damage or defect for us to proceed with the warranty claim. If your warranty claim is approved, we will repair or replace the product. If the product cannot be repaired or is no longer in stock, you are entitled to receive a similar product of equal value or a refund of the price you paid for the product.

If no fault or damage covered by this warranty is found, your claim will not be accepted. If you have not provided sufficient documentation to support the fault or damage, such as via email, and we have therefore requested that the product be returned to us for examination, we will charge you a fee for shipping and handling if no fault or damage is found. We will report any attempts at fraud to the authorities and reserve the right not to process your claim if such an attempt is suspected.

LIMITATION OF LIABILITY

We strive to ensure that the information on our website is complete, accurate, and up-to-date. Despite our efforts, the information on the website may occasionally need to be more accurate, complete, or updated. We reserve the right to correct any errors, technical errors, typographical errors, or image errors and outdated information about stock status for a specific product. We also have the right to correct any errors and change or update our website information at any time. In addition, we may cease selling a product at any time without prior notice. If an incorrect price has been applied to a product you have ordered, we will contact you and await your approval before proceeding with the order.

Please note that we do not guarantee compatibility with products not manufactured by us unless expressly stated in the product description or specification.

SHOWERNESS is not responsible for loss or damage caused by your use of the purchased products if the use of the product does not conform to any applicable user guides and care instructions and/or if the products are not handled with appropriate care. You are responsible for inspecting the product to ensure that it is not defective before using the product.

SHOWERNESS's liability for loss or damage arising from your order on our website is limited to the value of your order, unless otherwise prescribed by mandatory law. UNDER NO CIRCUMSTANCES SHALL SHOWERNESS BE LIABLE FOR INDIRECT LOSSES OR INDIRECT DAMAGES.

COPYRIGHT

The website and all its content (including trademarks, company names, product names, images, logos, graphics, design, layout, and product information) are owned or licensed by us. All information and content are protected by intellectual property and marketing laws and regulations, and the content of the website may not be copied or used without our prior written consent.

USER-GENERATED CONTENT

We love to see you wearing our products and sharing this with our community for inspiration. Upon your consent, we will share your photos on our channels and post the photo on the product page of the website.

By responding to our request with the hashtag #SHOWERNESS, you agree to the following:

You grant SHOWERNESS a non-exclusive, royalty-free, perpetual, and global license to use any images you have responded to with #SHOWERNESS in our marketing and advertising, including but not limited to the gallery on our website, newsletters, social media, catalogs, email communications, brand stores (e.g., Amazon), and in our physical stores.

You warrant and represent that you own all rights to the images and that you have obtained permission from the individuals appearing in the images. You also agree that the images may be used under these terms and warrant that SHOWERNESS's use of the images will not infringe any third-party rights or applicable laws or regulations. You also release SHOWERNESS from obligations to pay for the rights to use the images and the intellectual property rights related to them.

CONTENT STANDARDS

These content standards apply to all material (including but not limited to reviews of products you have purchased from us and photos of such products) that you contribute to our website, either directly through the website or through a third party enabling review of your purchase.

Contributions must:

• Be accurate (where they state facts)
• Be genuine (where they express opinions)
• Comply with the laws of Sweden and the laws of the country from which the contributions are posted

Contributions must not:

• Contain material that is offensive, hateful, or defamatory to any person
• Promote sexually explicit material, violence, or discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age
• Infringe any copyright, trademark, or other intellectual property rights
• Be likely to deceive any person
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty to maintain confidentiality
• Be used to impersonate any person or to misrepresent your identity or affiliation with any person
• Give the impression that the contribution comes from us, when this is not the case
• Advocate, promote, or assist in any unlawful act
• Include any advertising or promote any services or web links to other websites.

By posting the contribution, you understand that you grant us an eternal, transferable, sublicensable, royalty-free, global license to use the contributions for all purposes, including commercial use, and including the right to translate, reproduce, display, distribute, or modify the content. Your contribution may be visible on other platforms, such as search engines, and in our marketing and/or advertising, including but not limited to newsletters and social media. Your contribution will remain visible until it is removed.

OWNERSHIP

All products sold through the website remain our property until full payment has been received.

FORCE MAJEURE

We are not liable for any damages, losses, or penalties caused by failure to fulfill these terms due to circumstances beyond our control. This includes, but is not limited to, war, war-like events, civil war, revolution, rebellion, pandemic, government actions, strike, lockout, blockade, natural disasters, or similar events, technical issues, errors in electrical/telecommunication/data communication or other communication, as well as errors or delays in services from subcontractors due to circumstances specified herein. If such events occur, we will attempt to inform you promptly.

APPLICABLE LAW AND DISPUTE RESOLUTION

These terms and your use of our website are interpreted and governed by Swedish law. Swedish courts will ultimately decide any disputes arising from or in connection with the terms and your use of the website. SHOWERNESS has the right to choose to bring an action against a consumer where the consumer has their permanent residence. If a dispute arises between you as a customer and us and we cannot resolve the dispute, you can submit a complaint to the EU's online dispute resolution platform, ODR. Learn more via the following link: http://ec.europa.eu/odr.

If any provision of these terms is invalid or unenforceable (in whole or in part), the relevant provision shall be unenforceable to the extent permitted by applicable law. The remaining terms and provisions set forth herein shall remain fully valid and effective and shall not be affected in any way.

CHANGES TO THE TERMS

SHOWERNESS has the right to change these terms at any time and will publish any changes to these terms on the website.

COMPANY INFORMATION SHOWERNESS

European Business Partner Investment AB

BOX 2010, 141 02 Huddinge

141 02 Huddinge, Sweden

Contact information:

Email: info@showerness.com